Shipping & Delivery Policy
Learn about our order processing, shipping methods, delivery timeframes, and shipping information for your purchases.
Shipping Policy
AMWON Beauty Effective Date: July 5, 2026 Last Updated: July 5, 2026
Introduction
At AMWON Beauty, we understand that receiving your premium beauty products quickly, safely, and reliably is an essential part of your overall experience with our brand. This Shipping Policy explains, in complete detail, how we process, package, and deliver your orders — including our delivery methods, processing times, shipping costs, order tracking, and international shipping practices.
This Shipping Policy forms part of, and should be read together with, our Terms & Conditions, Privacy Policy, Return & Refund Policy, Cancellation Policy, and Payment Policy. By placing an order with AMWON Beauty, you agree to the shipping terms outlined below.
We are committed to providing a premium, transparent, and dependable delivery experience — because your beauty journey should begin the moment your order leaves our hands, not just when it arrives.
1. Order Processing
1.1 Processing Time
All orders placed with AMWON Beauty go through a careful verification, quality-check, and preparation process before dispatch. Standard order processing time is 1–3 business days from the date your order is placed and payment is successfully confirmed, excluding weekends and public holidays.
1.2 Order Verification
For your protection, certain orders may undergo additional verification, including fraud-prevention screening or payment authorization checks, which may extend processing time by an additional 1–2 business days. If your order requires additional verification, our team will contact you using the email address or phone number provided at checkout.
1.3 Order Confirmation
Once your order is placed, you will receive an order confirmation email immediately. This confirms that we have received your order but does not yet confirm dispatch. A separate shipping confirmation email, including your tracking information, will be sent once your order has been processed and handed to our shipping carrier.
1.4 High-Demand & Promotional Periods
During high-demand periods, including major promotions, product launches, and seasonal sales events (such as holiday collections or limited-edition releases), processing times may be extended beyond our standard timeframe. We will make every effort to communicate any such delays clearly on our website or through direct communication.
2. Shipping Methods & Delivery Timeframes
AMWON Beauty offers multiple shipping options to accommodate different customer needs. Available shipping methods, associated costs, and estimated delivery timeframes are displayed clearly at checkout prior to order confirmation. General timeframes are outlined below:
2.1 Domestic Shipping (United States)
| Shipping Method | Estimated Delivery Time (After Processing) |
|---|---|
| Standard Shipping | 4–7 business days |
| Expedited Shipping | 2–4 business days |
| Priority / Express Shipping | 1–2 business days |
2.2 International Shipping
| Shipping Region | Estimated Delivery Time (After Processing) |
|---|---|
| Canada | 6–12 business days |
| United Kingdom & Europe | 7–14 business days |
| Middle East & South Asia | 8–16 business days |
| Rest of World | 10–20 business days |
Please note: Delivery timeframes are estimates provided by our shipping carriers and are not guaranteed. Actual delivery times may vary based on destination, customs processing, local courier operations, weather conditions, and other circumstances beyond AMWON Beauty’s reasonable control.
2.3 Business Days
All processing and delivery timeframes referenced in this policy refer to business days (Monday through Friday), excluding weekends and public holidays observed in the United States.
3. Shipping Costs
3.1 Shipping costs are calculated based on the destination, package weight, dimensions, and selected shipping method, and are displayed transparently at checkout before you complete your purchase. There are no hidden shipping fees at AMWON Beauty.
3.2 AMWON Beauty may periodically offer free shipping promotions on qualifying orders, which will be clearly communicated on our website, at checkout, or through promotional communications. Free shipping offers are subject to specific terms, including minimum order values and eligible shipping destinations, and may be modified or discontinued at any time.
3.3 Shipping costs are non-refundable except in cases where the return or refund is due to an error on the part of AMWON Beauty (such as an incorrect or defective item shipped), as further outlined in our Return & Refund Policy.
4. International Shipping & Customs
4.1 Global Availability
AMWON Beauty proudly ships to customers around the world. As a global beauty brand, we are committed to making our premium products accessible internationally, subject to shipping restrictions in certain regions due to carrier limitations or local import regulations.
4.2 Customs Duties, Taxes & Import Fees
International orders may be subject to customs duties, import taxes, tariffs, and other fees levied by the destination country. These charges are determined by local customs authorities and are not included in the product price or shipping cost charged by AMWON Beauty at checkout.
Customers are solely responsible for any customs duties, taxes, or import fees applied to their order upon arrival in the destination country. AMWON Beauty has no control over these charges and cannot predict their amount, as they vary by country, product classification, and order value.
4.3 Customs Delays
International shipments may occasionally experience delays due to customs inspection or processing in the destination country. While AMWON Beauty makes every effort to ensure smooth international delivery through proper documentation, we are not liable for delays caused by customs authorities.
4.4 Restricted Destinations
Certain products may be restricted from shipment to specific countries due to local import regulations governing cosmetics, skincare ingredients, or beauty devices. If a product in your order cannot be shipped to your selected destination, our team will notify you and offer an appropriate resolution, including a refund for the affected item.
4.5 Address Accuracy for International Orders
Customers are responsible for providing complete and accurate shipping information, including correct postal codes, province/state information, and any additional address details required for successful international customs clearance and delivery.
5. Order Tracking
5.1 Once your order has shipped, you will receive a shipping confirmation email containing a tracking number and a link to track your package’s delivery status in real time.
5.2 Please allow 24–48 hours after receiving your tracking number for tracking information to fully update, as carriers may take time to scan packages into their systems after pickup.
5.3 If you experience any difficulty tracking your order or have concerns about its delivery status, please contact our customer support team at info@amwonbeauty.com, and we will be happy to assist you.
6. Shipping Address Accuracy
6.1 It is the customer’s responsibility to ensure that the shipping address provided at checkout is complete, accurate, and up to date. AMWON Beauty is not responsible for orders delayed, misdirected, or lost due to incorrect or incomplete address information provided by the customer.
6.2 If you notice an error in your shipping address after placing your order, please contact us immediately at info@amwonbeauty.com. We will make every reasonable effort to correct the address before the order is dispatched; however, we cannot guarantee changes once an order has entered the fulfillment or shipping process.
6.3 Orders returned to AMWON Beauty due to an incorrect address provided by the customer may be subject to re-shipping fees before being sent out again.
7. Delayed, Lost, or Missing Packages
7.1 Delayed Shipments
If your order has not arrived within the estimated delivery timeframe, please contact us at info@amwonbeauty.com with your order number so we can investigate the delay with our shipping carrier.
7.2 Lost Packages
In the rare event that a package is confirmed lost in transit by the shipping carrier, AMWON Beauty will work with you to resolve the issue through a replacement shipment or a full refund, at our discretion, once the loss has been verified with the carrier.
7.3 Packages Marked as “Delivered” but Not Received
If tracking information indicates that your package was delivered but you have not received it, we recommend the following steps before contacting us:
- Check with household members, neighbors, or building/front desk staff who may have received the package on your behalf.
- Verify the shipping address on your order confirmation for accuracy.
- Allow 24–48 hours, as carriers occasionally mark packages as delivered slightly ahead of actual arrival.
If the package still cannot be located after these steps, please contact info@amwonbeauty.com, and we will assist in filing a claim with the carrier.
7.4 Stolen Packages
AMWON Beauty is not responsible for packages confirmed as delivered by the shipping carrier that are subsequently lost, stolen, or misplaced after delivery. We recommend customers select a secure delivery location or consider signature-required delivery for high-value orders where available.
8. Package Inspection Upon Delivery
We encourage customers to inspect their package upon arrival. If your order arrives damaged, with visibly tampered packaging, or with missing items, please contact us within 48 hours of delivery at info@amwonbeauty.com with your order number and photographic evidence, so we can resolve the issue promptly in accordance with our Return & Refund Policy.
9. Multiple Shipments & Partial Shipments
9.1 For orders containing multiple items, AMWON Beauty may, at our discretion, ship items separately (in multiple packages) to ensure the fastest possible delivery of available inventory, particularly when items are fulfilled from different warehouse locations.
9.2 If your order is split into multiple shipments, you will receive separate tracking information for each package at no additional shipping cost to you.
10. Undeliverable Packages & Return to Sender
10.1 If a package is returned to AMWON Beauty as undeliverable due to an incorrect address, failure to claim the package, refusal of delivery, or repeated unsuccessful delivery attempts by the carrier, we will contact you to arrange re-shipment (subject to an additional shipping fee) or process a refund minus original shipping costs, at our discretion.
11. P.O. Boxes & Military Addresses
Depending on the shipping carrier and destination, AMWON Beauty may be able to deliver to P.O. Boxes and military addresses (APO/FPO/DPO). Availability will be indicated at checkout based on your provided shipping address. Delivery timeframes to these addresses may vary from our standard estimates.
12. Force Majeure
AMWON Beauty shall not be held liable for any delay or failure in shipping or delivery resulting from causes beyond our reasonable control, including but not limited to natural disasters, extreme weather conditions, pandemics, strikes, customs delays, carrier disruptions, government restrictions, or other events of force majeure.
13. Changes to This Shipping Policy
AMWON Beauty reserves the right to update or modify this Shipping Policy at any time to reflect changes in our carriers, processes, business operations, or legal requirements. When we make material changes, we will revise the “Last Updated” date at the top of this page. We encourage you to review this policy periodically, particularly before placing an international order.
14. Contact Us
If you have any questions, concerns, or requests regarding shipping, order tracking, or delivery, please contact us:
AMWON Beauty 30 N Gould St #65186 Sheridan, WY 82801, USA
Customer Support: info@amwonbeauty.com Business & Partnership Inquiries: info@amwonretail.com Phone: +1 (307) 301-3026 Business Hours: Monday – Saturday, 10:00 AM – 8:00 PM (MT)
At AMWON Beauty, every shipment carries more than a product — it carries our commitment to premium quality, trusted care, and a beauty experience worth the wait.
This Shipping Policy should be read together with AMWON Beauty’s Terms & Conditions, Privacy Policy, Cookie Policy, Return & Refund Policy, Cancellation Policy, Payment Policy, and Disclaimer, all of which govern your use of our website and services.